Privacy Policy
Scope and Overview
This privacy notice is issued on behalf of HireNest Limited,(registered in England and Wales). Registered office: London, UK.
When we refer to “we,” “us,” or “our” in this policy, we are referring to HireNest Limited and any associated entities that process your personal data.
Contact Information
For any inquiries regarding this privacy notice or the personal data we hold about you, please contact us:
– By email: info@find-nest.com
– By writing: Data Protection Officer, HireNest Limited
If you have concerns about the use of your personal data, you have the right to file a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues, at [www.ico.org.uk](http://www.ico.org.uk). We encourage you to contact us first so we can address your concerns directly.
We review this privacy notice regularly and will update it as needed. We advise you to periodically review this notice to ensure you have the latest information. This privacy notice was last updated on 12/09/2024.
At a Glance
1. When Will This Privacy Notice Apply?
• Visit the HireNest website
• Make an initial job application through our website or other advertising channels
• Register as a job seeker on our website
We are committed to protecting your privacy. Any personal data you provide will be used solely in accordance with this privacy notice. HireNest Limited is registered as a data controller in the United Kingdom under the Data Protection Act 2018. We ensure that the data you provide is processed fairly and lawfully. In compliance with applicable regulations, we guarantee that we do not sell personal information and support all consumer privacy rights as mandated.
2. What Is the Lawful Basis for Using Your Personal Data?
• Legitimate Interests: Processing is necessary for the legitimate interests pursued by HireNest Limited or a third party, provided that such interests are not overridden by your interests or fundamental rights and freedoms that require the protection of personal data.
• Consent: You have given consent for the processing of your personal data as detailed in this privacy notice. We will use your personal data only for the purposes for which it was collected, unless we reasonably determine that it is necessary to use it for a different reason compatible with the original purpose.
The table below sets out the personal data that we collect and use about you and the lawful basis we will rely on as set out above.
| Who does this apply to? | Personal data we obtain | Purpose for processing | Lawful basis |
| Visitors of the website who wish to register as a job seeker or be contacted by us | Basic contact details: full name; telephone number; email address* | Honour your request to be contacted To enable us to contact you by your preferred name To enable you to receive job alerts or news about suitable job opportunities | Legitimate Interests |
| Visitors of the website who wish to register as a job seeker or be contacted by us | Location* | To enable a consultant in your preferred location to contact you To assess if we recruit in your preferred location | Legitimate Interests |
| Visitors of the website who wish to register as a job seeker or be contacted by us | Job Role* | To enable a consultant who specialises in your preferred job role to contact you To assess if we recruit for your speciality and prioritise in demand roles and specialities | Legitimate Interests |
| Visitors of the website who wish to register as a job seeker | Employment history/CV | To gain more detail about your experience, giving us a better opportunity to initially assess your suitability for work | Legitimate Interests |
| Visitors of the website who wish to be contacted by us | Your message within the contact form | To enable us to direct you to an appropriate person who can respond to your message/request | Legitimate interests |
3. What personal data must you provide to us to enable us to contact you or register your details for an account?
We require certain personal data from you. Without this personal data, we would not be able to fulfil your request to contact you or for you to register an account with us for the purposes of finding you certain job opportunities. These fields have been marked with an “*”.
4. Why is your personal data shared across the Hirenest?
The legal bases we rely upon to offer you these services are:
– Legitimate Interest: Processing is necessary for the legitimate interests pursued by HireNest or a third party, provided that these interests are not overridden by your interests or fundamental rights and freedoms.
-Consent: You have given consent for the processing of your personal data as detailed in this privacy notice.
– Legal Obligation: Processing is necessary to comply with a legal obligation.
– Contractual Obligation: Processing is necessary for the performance of a contract with you.
Lawful Basis for Collecting Data
a) The lawfulness of processing conditions for personal data are:
- Consent of the individual for one or more specific purposes.
- Processing is necessary for the performance of a contract with the individual or in order to take steps at the request of the individual to enter into a contract.
- Processing is necessary for compliance with a legal obligation that the controller is subject to.
- Processing is necessary to protect the vital interests of the individual or another person.
- Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the data controller.
- Processing is necessary for the purposes of legitimate interests pursued by the controller or a third party, except where such interests are overridden by the interests or fundamental rights or freedoms of the individual which require protection of personal data, in particular where the individual is a child.
b) The lawfulness of processing conditions for sensitive personal data are:
- Explicit consent of the individual for one or more specified purposes, unless reliance on consent is prohibited by EU or Member State law.
- Processing is necessary for carrying out data controller’s obligations under employment, social security or social protection law, or a collective agreement, providing for appropriate safeguards for the fundamental rights and interests of the individual.
- Processing is necessary to protect the vital interests of the individual or another individual where the individual is physically or legally incapable of giving consent.
- In the course of its legitimate activities, processing is carried out with appropriate safeguards by a foundation, association or any other not-for-profit body, with a political, philosophical, religious or trade union aim and on condition that the processing relates only to members or former members (or those who have regular contact with it in connection with those purposes) and provided there is no disclosure to a third party without the consent of the individual.
- Processing relates to personal data which are manifestly made public by the individual.
- Processing is necessary for the establishment, exercise or defence of legal claims or whenever courts are acting in their judicial capacity.
- Processing is necessary for reasons of substantial public interest on the basis of EU or Member State law which shall be proportionate to the aim pursued, respects the essence of the right to data protection and provide for suitable and specific measures to safeguard the fundamental rights and interests of the individual.
- Processing is necessary for the purposes of preventative or occupational medicine, for assessing the working capacity of the employee, medical diagnosis, the provision of health or social care or treatment or the management of health or social care systems and services on the basis of EU or Member State law or a contract with a health professional and subject to the necessary conditions and safeguards.
- Processing is necessary for reasons of public interest in the area of public health, such as protecting against serious cross-border threats to health or ensuring high standards of quality and safety of healthcare and of medicinal products or medical devices, on the basis of EU or Member State law which provides for suitable and specific measures to safeguard the rights and freedoms of the individual, in particular professional secrecy.
- Processing is necessary for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes, which shall be proportionate to the aim pursued, respect the essence of the right to data protection and provide for suitable and specific measures to safeguard fundamental rights and interests of the individual.
5. Which third-parties is your personal data shared with?
We will share your personal data with the third-parties who provide operational services for us, for example, IT platforms, our recruiting CRM.
We require all third-parties to respect the security of your personal data and to treat it in accordance with data protection laws. Where we share your personal data with third-parties who provide operational services to us, we only permit them to process your personal data for specified purposes in accordance with our instructions.
6. How long do we keep your personal data for?
7. Will we transfer your data outside of the European Economic Area?
As an international organization, we may transfer your personal data globally within HireNest and to third parties outside of the UK and the European Economic Area (EEA).
Data collected from you may be stored, processed, and transferred to countries including but not limited to:
•Countries in the European Economic Area (EEA)
•USA
•Australia
•Singapore
•Japan
Please note that data is not transferred to our entity in China, in compliance with US Data Protection regulations.
Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection by implementing at least one of the following safeguards:
•We will only transfer your personal data to countries deemed to provide an adequate level of protection for personal data by the European Commission.
•Where we use third parties outside of the EEA, we may use specific contracts approved by the European Commission, known as standard contractual clauses, which provide the same level of protection as in the EEA.
If you would like more information about the methods used to transfer your personal data outside the EEA, please contact us at info@find-nest.com.
8. How do we safeguard your personal data?
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to only those employees, contractors and other third-parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
9. How do we use cookies?
Information about how you use our website is collected automatically using “Cookies”. Cookies are small files that are recorded in temporary Internet Folders on your PC, they provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer to assist us in improving our website.
We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally. It is statistical data which does not identify any personal details whatsoever.
You don’t have to accept cookies. Most browsers allow you to refuse cookies by activating the relevant setting, (please check the help menu of your browser for more details) however, selecting this setting may mean you are unable to access certain parts of our site. You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the reject cookies setting on your computer.
Further Detail on Cookies
Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies do lots of different jobs, like letting you navigate between pages efficiently remembering your preferences, and generally improve your web site experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.
We can split cookies into 4 main categories:
Category 1: strictly necessary cookies
Category 2: performance cookies
Category 3: functionality cookies
Category 4: targeting cookies or advertising cookies
We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally. It is statistical data which does not identify any personal details whatsoever.
You don’t have to accept cookies. Most browsers allow you to refuse cookies by activating the relevant setting, (please check the help menu of your browser for more details) however, selecting this setting may mean you are unable to access certain parts of our site. You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the reject cookies setting on your computer.
Category 1 – Strictly necessary cookies
Please be aware our site uses this type of cookie.
Category 2 – Performance Cookies
These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get an error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.
By using our website and online services, you agree that we can place these types of cookies on your device.
Category 3 – Functionality Cookies
These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get an error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.
By using our website and online services, you agree that we can place these types of cookies on your device.
Category 4 – targeting cookies or advertising cookies
These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisations.
We do have links to other web sites and once you access another site through a link that we have provided it is the responsibility of that site to provide information as to how they use cookies on the respective site.
You can find more information about cookies by visiting www.allaboutcookies.org or www.youronlinechoices.eu . Google also have a brief video which explains the use of cookies.
By using our website and online services, you agree that we can place these types of cookies on your device.
10. Who is responsible for external links on our website?
Our website may include links to third-party websites that are not under our control. If you follow these links and provide personal information, please be aware that we are not responsible for the content or practices of those external sites. We encourage you to review the privacy notices of any third-party websites you visit.
11. What is Profiling?
We may analyze your personal information to develop a profile of your interests and preferences, allowing us to provide you with relevant information. Additionally, we may use external sources to enhance our understanding of your profile. Your personal information may also be used to identify and mitigate fraud and credit risk.
12. What Social media features are on our website?
Our website includes social media features, such as the Facebook Like button, and widgets, such as the Apply with LinkedIn button or interactive mini-programs that run on our sites. These features may collect your IP address, which page you are visiting on our sites, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our website. This Privacy Policy does not apply to these features.
Your interactions with these features are governed by the privacy policy and other policies of the companies providing them.
13. What log files do we collect?
We may collect demographic information, such as your postcode, age, gender, preferences, interests and favourites using log files. There is also information about your computer hardware and software that is automatically collected by us, including your IP address, browser type, domain names, access times and referring website addresses. This information is used by HireNest to maintain quality of service to individuals and provide general statistics regarding use of the website. For these purposes, we do link this automatically-collected data to personal information such as name, email address, address, and phone number.
Your interactions with these features are governed by the privacy policy and other policies of the companies providing them.
14. Telephone recording and monitoring
Telephone calls may be recorded by HireNest for quality monitoring, training, compliance and security purposes. External calls made by employees may also be recorded by HireNest. These recordings will only be used for the purposes specified in this policy.
We shall ensure that the use of these recordings is fair and that we comply with the requirements of the relevant legislation. This includes:
- The Privacy and Electronic Communications Regulations 2003
- The Regulation of Investigatory Powers Act 2000
- The Telecommunications (Lawful Business Practice) (Interception of Communications Regulations) 2000
- The Telecommunications (Data Protection and Privacy) Regulations 1999
- The Data Protection Act 2018
- The Human Rights Act 1998
Under normal circumstances a call will not be retrieved or monitored unless:
- It is necessary to investigate a complaint
- It is part of a management ‘spot check’ that customer service standards are being met
- There is a threat to the health and safety of staff or visitors or for the prevention or detection of crime
- It is necessary to check compliance with regulatory procedures
Your interactions with these features are governed by the privacy policy and other policies of the companies providing them.
15. What rights do you have in relation to your personal data?
You have the following data protection rights regarding the personal data we hold about you:
– Right to Access: You can request a copy of your personal data to verify that we are processing it lawfully.
– Right to Correction: You can ask us to correct any incomplete or inaccurate personal data we hold about you, though we may need to verify the accuracy of the updated information.
– Right to Erasure: You can request the deletion of your personal data if we no longer have a valid reason for processing it, or if you have successfully exercised your right to object to processing. Please note that we might not always be able to fulfill your request for erasure due to specific legal obligations, which will be communicated to you if applicable.
– Right to Object: You can object to the processing of your personal data if we are relying on legitimate interests or processing for direct marketing purposes. We may be able to demonstrate compelling legitimate grounds to continue processing your data, which could override your rights and freedoms.
– Right to Restriction of Processing: You can request that we restrict the processing of your personal data in certain scenarios, such as if you want to verify its accuracy or if you need it to establish, exercise, or defend legal claims.
– Right to Withdraw Consent: If we are processing your data based on consent, you can withdraw it at any time. This will not affect the lawfulness of processing conducted before you withdrew consent. However, withdrawing consent may impact the availability of certain products or services, which we will inform you about.
– Right to Data Portability: You can request that we transfer your personal data to another organization or to you, under certain conditions.
To exercise any of these rights, please email us at info@find-nest.com. We will respond to your request as promptly as possible, and in most cases, within one calendar month. If we need more time to process your request, we will inform you within the one-month period. We do not charge a fee for these requests, unless exceptional circumstances arise.